Politique de confidentialité

Last updated: June 2026

1. Data Controller

CATNOVA — Individual entrepreneur
SIRET: 985 274 331 00018
Email: contact@catnova.fr

2. Data Collected

When placing an order or registering, we collect the following data:

  • First name, last name
  • Email address
  • Shipping address
  • Payment information (processed directly by Shopify Payments — not stored by CATNOVA)

3. Purposes of Processing

Your data is used for:

  • Processing and delivering your orders
  • Communicating about your orders (confirmation, tracking)
  • Managing returns and disputes
  • Sending newsletters and promotional offers (only with your consent)

4. Legal Basis

The processing is based on:

  • Performance of the sales contract (orders)
  • Consent (newsletters)
  • Legitimate interest (improving our services)

5. Data Retention

Your data is kept for the period necessary for the performance of the contract and to comply with our legal obligations (5 years for accounting data).

6. Data Sharing

Your data may be shared with:

  • Shopify Inc. — host and manager of the e-commerce platform
  • Carriers — for the delivery of your orders
  • Our suppliers — for dropshipping order fulfillment

No data is sold or transferred to third parties for advertising purposes.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to object to processing
  • Right to data portability

To exercise these rights, contact us at: contact@catnova.fr

You can also lodge a complaint with the CNIL: www.cnil.fr

8. Cookies

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